Account & Data Deletion
Last updated: 2026-07-14
Use the steps on this page to request deletion of your Zer Bazaar account and the personal data associated with it.
What is deleted
Once your request is confirmed, your account, profile information (name, email, phone) and session/notification records are deleted. Deleting a business owner account also covers the data belonging to the business (tenant). Records that must be retained under tax and commercial legislation (e.g. e-documents and fiscal records) are kept isolated and access-restricted for the statutory retention period, then destroyed.
How to request
A deletion request is accepted only as an email with the subject “Account deletion request” sent to [email protected] from the email address registered to the account; requests sent from any other address are not processed. You must additionally confirm the request via a verification message sent to that registered address.
Process and timeline
No data is deleted automatically; requests are handled by authorized staff only after identity verification is completed. Your request is fulfilled within 30 days at the latest, in line with Turkish data-protection law (KVKK), and you are notified of the outcome. Deleted data is also removed from backup copies as the 90-day backup cycle completes.
Data requests without deleting the account
Under KVKK Art. 11 you may also request — through the same channel — that specific data be deleted or corrected, or that a copy of your data be exported, without deleting your account.